General Terms and Conditions

General Terms and Conditions for Bhecumi.com

Bhecumi.com, with its registered office in Istanbul, Turkey, operates an e-commerce website that allows customers to purchase products through its webshop.

These General Terms and Conditions ("Terms") apply to all orders placed by visitors (“Customer”) on this e-commerce website. By placing an order via the Bhecumi.com webshop, the Customer explicitly accepts these Terms, thereby agreeing to their applicability to the exclusion of all other conditions. Additional conditions provided by the Customer are excluded unless explicitly accepted in writing by Bhecumi.com.

Prices

All prices are listed in USD and EURO.

  • For shipments to the United States, import duties and other customs charges are included in the price.
  • For shipments to Canada, GST/HST is not included in the price.
  • Shipments to the United States, Canada, and Europe are free if the total order amount is equal to or exceeds 100 USD. For orders under 100 USD, a flat rate of 20 USD applies.

Product Information and Availability

Despite our efforts to ensure the accuracy of our e-commerce website, it is possible that information may be incomplete, contain material errors, or be outdated. Obvious mistakes or errors in product selection are not binding on Bhecumi.com. We are bound only by an obligation of means concerning the accuracy and completeness of the information provided. Bhecumi.com is not liable for obvious material or typographical errors.

If the Customer has specific questions regarding sizes, colors, availability, delivery terms, or methods, they should contact our customer service department by email before placing an order.

Our product selection is valid while stocks last and may be modified or withdrawn by Bhecumi.com at any time. Bhecumi.com cannot be held liable for the unavailability of any product. If an offer is valid for a limited period or is subject to specific conditions, these will be explicitly stated in the offer.

Payment

Bhecumi.com accepts credit cards. Credit card details are not stored in our database. We take every precaution to process your payment securely.

Shipping and Delivery

Bhecumi.com delivers worldwide from Monday to Friday.

  • Shipments to the United States, Canada, and Europe are free if the total order amount is equal to or exceeds 100 USD. For orders under 100 USD, a flat rate of 20 USD applies.
  • Delivery periods and exact shipping costs depend on the destination and selected delivery method. These will be communicated at the time of order placement.
  • Once your package is shipped, you can track it via your account or by using the tracking code provided in the shipping confirmation email.
  • Orders will be delivered to the Customer’s residence within 30 days of receiving the order, unless otherwise agreed.

The risk of loss or damage is transferred to the Customer when the goods are physically received by the Customer or a third party designated by the Customer (other than the carrier). If the Customer has arranged their own carrier, the risk transfers upon delivery to that carrier.

Issues with Delivery

Any visible damage to or defects in the product or any other issues with the delivery must be reported immediately to Bhecumi.com.

Returns and Cancellations

Bhecumi.com guarantees customer satisfaction. If you are not completely satisfied with the products received, you may return them at your own cost within 30 days of receipt. Returned items must be complete, unused, and in their original packaging. Failure to meet these conditions may result in the loss of your right to return the product.

The right to cancel or return orders does not apply to customized or personalized items or cut fabrics.

We will notify you by email when the returned package has arrived at Bhecumi.com. After inspecting the contents and quality of the returned items, we will either replace the product or issue a refund to the original payment method, provided the return conditions have been met.

Please contact us at info@bhecumi.com if you wish to return a product. Include your order number, the items/quantities to be returned, and a brief explanation or complaint. We will provide you with the return address.

Customer Service

Bhecumi.com customer service can be reached by email at info@bhecumi.com.

Cookies

During your visit to the Bhecumi.com webshop, small files called cookies may be stored on your computer’s hard drive. These cookies help tailor the website to your preferences for future visits. The cookies will not be used to track your behavior on other websites.

Your internet browser allows you to block cookies, receive warnings when a cookie is being installed, or delete cookies afterwards. Please refer to the Help feature in your internet browser for more information.

By using our website, you agree to our use of cookies.

Invalid Provisions

If any provision of these Terms is declared invalid, illegal, or void, it will not affect the validity, legality, and applicability of the other provisions.

Waiver of Rights

Failure by Bhecumi.com to enforce any rights set out in these Terms, or to exercise any equivalent right, will not be considered a waiver of such provisions, nor will it invalidate these rights.

Supplementary Terms

These Terms may be supplemented by other terms and conditions when explicitly referred to. In the event of inconsistencies, these Terms take precedence.

Proof of Communication

The Customer agrees that electronic communications and backups may serve as valid proof of transactions and communications.

Website Information

The information provided on the website is of a general nature. It does not relate to personal or specific circumstances and cannot be considered personal, professional, or legal advice.

While Bhecumi.com makes every effort to ensure the information on the website is accurate and up to date, errors may occur. Bhecumi.com is not liable for direct or indirect damages resulting from the use of information on the website. If errors are detected, we will make every effort to correct them as soon as possible.

We reserve the right to modify the content of the website (including links) at any time without prior notice. Bhecumi.com does not guarantee the continuous proper functioning of the website and is not liable for any damages resulting from website access or use, whether direct or indirect.

Third-Party Links

The website may contain links to third-party websites. The inclusion of such links does not imply any approval or endorsement of their content. Bhecumi.com has no control over the content or characteristics of such websites and is not liable for any damages resulting from their use.